At the All Staff Meeting on Thursday, July 29, five team members received a PULSE Award. The PULSE – Performing Unlimited Lasting Services with Excellence – award recognizes, celebrates and encourages our co-workers. Congratulations to Misty Mize, Lisa Lang, Margie Davis, Michele Rogers and Doris Rickard. Below are the sentiments shared with the nominations.
Nominee: Misty Mize, IPU Social Worker (Randolph)
“I wanted to reach out to you about Misty Mize social worker at Randolph Hospice House. She is amazing, and I am sure this is one of many emails you have received and will get concerning her. I have worked with her on numerous occasions and each time find myself developing knowledgeable social work skills that will help me in the future. I could not ask for better communication. She is always on top of things, and right there to assist me in any way that she can. She is a very accomplished social worker, great with families, knowledgeable clinically, and always very helpful. At one time this month I had 3 wards residing at the Randolph Hospice House. One of my wards passed just this past Friday night. She has made me feel at home each time I visit. Introduced me to each nurse involved in the care of my wards. I have never once felt like I was bothering her with all the documents, and red tape my agency requires me to gather before my wards enter and while they are a patient at the Hospice House. Her work ethic is not what I am used to, she is always busy, always about 5 steps ahead of situations. Her work ethic is the number one trait I admire the most about her.
I have been able to work closely with Misty, establish a respected professional relationship, as well as friendship that I will cherish for a very long time. I am very proud to say, and I don’t enjoy a lot of people, Misty Mize is my very good friend, a social worker I respect and strive to become one day.”
Nominees: Lisa Lang, Director of Home Care Teams (Randolph) and Margie Davis, Director of Referrals and Admissions (High Point)
“I would like to nominate Lisa Lang and Margie Davis. Both these managers go out of their way to make sure their teams are not overwhelmed . They both make visits for their team if no one else is available . Both ladies are always open to hear any questions or concerns involving their teams. I think they are two of the best team leaders I’ve ever had the privilege to work with.”
Nominees: Michele Rogers, RN Case Manager (Randolph) and Lisa Lang, Director of Home Care Teams (Randolph)
“Loflin Funeral Home recently contacted us to sing the praises of Michele Rogers and Lisa Lang, who during a recent death visit worked together to help the funeral home navigate a awkwardly shaped house. The representative from the funeral home stated ‘They were both super friendly and helpful.. They represent you very well.’ Michele is extremely patient, gentle, kind and goes above and beyond for her patients.”
Nominee: Doris Rickard, LPN (High Point)
“As Hospice of the Piedmont partnered with different community stakeholders to help vaccinate homebound individuals for COVID-19, we asked for nurse volunteers. Doris immediately expressed interest in helping with this project. She learned everything she needed in order to assess the patient’s appropriateness for the vaccine, educate the patients, administer the shot, and monitor for reactions. All of the patients were medically complex and Doris evaluated each one carefully before vaccination and monitored them closely afterward. Some of the patients were extremely marginalized and severely underserved and Doris treated each one with compassion and understanding. Even in the neighborhoods that had a reputation as being unsafe, Doris never hesitated to go and help the individuals that were wanting a vaccine, but unable to go to a site to get one. After the first day of administering vaccines to homebound individuals, Doris returned to the office to report how fulfilling it had been for her to help those folks in need of their COVID-19 vaccine. She is selfless and always willing to go where there is a need. She is professional and never left the office without being prepared for anything she may encounter. She radiates acceptance and compassion and that is felt by all that she serves. I am incredibly grateful to have had the opportunity to work so closely with Doris Rickard on this project. I have learned so much from her and am inspired by her obvious servant’s heart.”