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Human Resources

IMPORTANT ANNOUNCEMENTS:

HOP EMPLOYEE HANDBOOK

Medical Benefits:

Click here to access the 2025 – 2026 Team Member Benefits Enrollment Guide!

Payroll with UKG:

UKG Website: https://hopnc.ukg.net

Helpful Resources:

Benefit Carriers:

Medical: www.bcbsnc.com 1-877-275-9787
Dental and Vision:www.ameritas.com
Life & Disability: www.mutualofomaha.com
Flex Spending Account: Pinnacle Bank – pnfp.com/hblogin
Health Savings Account: Pinnacle Bank – pnfp.com/hblogin
Colonial Life: www.coloniallife.com,
- Dave Underwood – Staff Counselor – [email protected]; 1-704-614-7896 (Dave will be able to help you with any questions you have regarding your benefits.)
- Ken Thompson – Claims – [email protected]; 336-816-2770; fax: 833-453-2474 (Ken will be able to help you in sending in a new claim; or with questions you may have regarding a claim you have already submitted.)
403(b) Retirement Plan: www.corebridgefinancial.com/rs
- Customer Service: 1-800-448-2542 (assistance with online account)
- Braxton Towery: 336-335-9458 [email protected] (your financial advisor)

Health & Wellness Announcements:

Click here to view the most recent edition of our employee wellness newsletter, Live Well, Work Well.
Click here to access previous editions.

Employee Assistance Program with VITAL WorkLife:

Click the image above to read more about VITAL WorkLife Employee Assistance Program (EAP). This is a free resource for all employees.

Employee Assistance Program: www.vitalworklife.com
- Username: ncmsplan
- Password: ncmsplan

If you have any questions about benefits or HR policies, contact our Human Resources staff.

Mary Beth McAvoy

Christie Hawkins

Brittany Freeman

Human Resources

Jan 2, 2026

2026 Payroll & Holiday Calendar

HR

Click the button below to access and download the 2026 Payroll & Holiday Calendar....

May 31, 2023

Tell Us About Yourself!

HR

Click here to complete a short form to add fun facts to your team member directory bio!...

Apr 18, 2023

Live Well, Work Well (previous editions)

HR

Click here to access previous Live Well, Work Well employee wellness newsletters....

Mar 2, 2023

Mail Order Rx Benefit – How To Guide

HR

Read on to learn more. ...

Aug 16, 2022

Team Member Handbook

HR

HR policies and procedures for employees...

Apr 27, 2021

MetLife Legal Services and Identify Theft Protection

HR

Read on to learn more about MetLife Legal Plans, an employee benefit option....

Feb 2, 2021

The Sunshine Fund – Payroll Deduction Form

HR

Click here to access the Sunshine Fund Payroll Deduction Form. ...

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